見出スターリモ
ニューヨークの日本人向けリムジンサービス
Since 1979
This web site is designed for Japanese readers.
☎ 917-750-1122
STARLIMO OF NYC CORP.
122 West 120th Street, 3R New York NY 10027
Phone: 917-750-1122
利用規約 (Terms & Conditions)
TERMS OF AGREEMENT. To make your time with StarLimo of NY an enjoyable one, we ask for your cooperation with the following: Company have a restricted policy of "NO SMOKING OR NO DRUGS"
allowed at any time in the vehicle. Company have a restricted policy of "NO SMOKING, NO ALCOHOL or NO DRUGS" allowed in the vehicle to any minors. StarLimo of NY will strictly enforce State and
Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal drinking age. All U.S. law enforcement agencies have
absolute power to stop any motor vehicle for administrative searches. If contraband is aboard, even in negligible quantities without the chauffeurs knowledge, they can seize and forfeit this vehicle to
a local government agency. All law enforcement agencies are aggressively enforcing this policy. Therefore no person will bring contraband aboard vehicles that are owned or operated by StarLimo of NY.
StarLimo of NY will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser on the front of this contract is responsible for his or
her guests and theier behavior. AT THE CHAUFFEUR’S DESCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR. 1. $ 40.00 per broken glassware 2. $ 1000.00 per
damaged seat, $ 1000.00 per damaged carpet, $ 1000.00 per damaged mirror 3. $ 250.00 minimum for extensive cleanup (spills, etc.) 4. $ 200.00 detailing and wax (due to sickness-exterior) 5. $ 200.00
shampoo and disinfecting (due to sickness interior) 6. $ 850.00 minimum for each burn hole, rip or tear to upholstery 7. $ 2000.00 minimum for each act of vandalism 8. Triple charge of above listed amounts
for all removed / stolen items from vehicle 9. Downtime subject to loss of revenue, per each hour lost as stated in contract StarLimo of NY recommends that all and any personal valuables be removed from
the vehicle when unattended. We will not be held responsible for any lost, stolen, or damaged articles StarLimo of NY reserves the right to terminate this or any other contract for noncompliance of the
above requests, especially if renters do not follow chauffeurs requests in order to obey the rules in this contract. No smoking is allowed in our vehicles. Any deposits (cash, checks or credit card authorization)
will be non-refundable for any reason, if any cancellation occurs from renter’s side. The open balance is due immediately at the beginning of the agreed job. The renter authorizes the immediate 20% deposit
& the final payment, states that she/he is the authorized purchaser for this rental contract, the authorized cardholder for the given credit card, responsible and liable for payment of the total amount, per cash,
credit card or money order. No personal or business checks will be accepted. As with all contracts, the rental contract between the mentioned person as renter and StarLimo of NY is made with the information
and the terms given to us. When it's a live reservation the verbal agreement is binding and no credit card signature is required. All of the given information from the renter is binding and cannot be changed
without StarLimo of NY acceptance. StarLimo of NY doesn't issue any type of refund, company credit only. If the contract is cancelled or accepted after it is signed, StarLimo of NY is still authorized to collect
the remaining balance in full, if the car was not re-rented again on the cancelled date for the same or higher amount. All balance must be paid in full one week in advance or on the day of ( CASH ONLY) before
services are rendered. We will reserve the said date upon the approval of the purchaser’s credit card as per telephone conversation. The credit card holder gives authorization to use the credit card information
over the phone / fax / internet in combination with a signed contract. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the phone / fax / internet. Proof of
identity of the purchaser using said credit card must be supported by the signed contract / credit card authorization via fax or in person. At time of pickup we need the credit card, state identification of the
purchaser that authorizes the transaction for the signed contract. If the purchaser cannot provide all of the above items at the time of pickup, StarLimo of NY will not start the job, as we have no proof of the
legal possession of the credit card. Therefore the risk of not getting paid will give us the right to cancel. The purchaser is still fully responsible to pay the total amount as he failed to provide the above requirements.
In the event when service is being rendered to minors, the parents or guardian of the signed contracted client and others who have signatures on file will be held legally responsible. StarLimo of NY cannot guarantee
the availability of overtime. We are not responsible for lost/not received confirmations. Some Customers have spam blockers on and sometimes confirmations don’t get thorugh. Its customer’s responsibility to call
and get a confirmation number. It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. In the event that the purchaser wants to change
the time of the itinerary, they may do so, only if StarLimo of NY can accommodate other clients that booked with StarLimo of NY prior to or after the said time. The purchaser further agrees to pay additional charges
incurred such as overtime, tolls, parking etc. We give passengers on a domestic flight 30 minutes free waiting time from the time the flight lands, and for international flights we give 45 minutes free waiting time from
the time the flight lands. After the free waiting time we charge for waiting time in 15-minute increments, extra stops are charged $20 - $50. StarLimo of NY reserves the right to replace vehicle with same capacity
and cost or higher if waiting time at the airport is longer that anticipated, customer still will be responsible for any waiting time incurred. Failure to call StarLimo of NY and leaving a pickup location will result in a
NO SHOW charge to your credit card. NO SHOW charge includes full payment for reservation and up-to 2 hrs waiting time. The purchaser authorizes StarLimo of NY to charge any additional charges after they have
rendered services to the purchasers credit card as supplemental charge. A 20% gratuity will be added to your total charge as well as 9% fuel surcharge. If cash payment is selected, the payment is due at the beginning
of the rental time. Customer agrees to have StarLimo of NY get an authorization for the above credit card and amount, for the event stated above. After making the reservation, You have 24 hrs to cancel at no charge.
All cancelations must be made in writing / email / fax to StarLimo of NY. Cancelations made less than 48 hrs will be charged a cancelation fee of $150.00-Lincoln & Sedans / $300.00-SUV, Exotics & Speciality vehicles.
All Cancelations made after 48 hours will be charged a full price of the booked ride or contract. For immediate reservations and reservation made for service within a 48 hours period, the above cancelation policy does
not apply. Since service is being reserved immediately, a full amount will be charged according to the contract if any cancelation may occur after the booking or reservation. If any payment due hereunder will be
unpaid (10) ten days after the due date, hereon StarLimo of NY will have the right to add and collect late charges with interest at maximum rate allowed by law. All such sums are due and owing with any other expenses,
(filing fees, attorney fees, court cost, and reasonable attorney fees, etc.). Necessarily injuries by reason of such non-payments, I the credit card holder / purchaser agree to pay StarLimo of NY upon signing of this contract.
I am satisfied with the terms and conditions above and fully understand and agree. If, for any reasons, I am not fully satisfied with the services I receive, I have 10 hours after the completion of the job to file a complaint
in writing. If StarLimo of NY does not receive my written complaint in the above stated timeframe, I agree, that there is no valid complaint and I am fully satisfied with the services I received. Filing a written complaint,
insures both parties, that it is fully understood what the problem was, and should help StarLimo of NYto assist the purchaser in any kind of reimbursement. The purchaser will be contacted within a week of the complaint
to settle the matter. I understand that this is a separate case from the main contract and therefore have no dispute in general against StarLimo of NY and the payment I authorized. Since StarLimo of NY offers
high-tech-equipped vehicles, sometimes heat and excessive use of all power-operated equipment might be subject to temporary failure. This will of course not interfere with the safety of the vehicle itself and therefore
will have no effect on continuing or paying of the contracted trip. StarLimo of NY guarantees, that all our vehicles are constantly checked to keep the highest possible standards and eliminate such failures as much as possible.
StarLimo of NY agrees to send the requested vehicle as offered in the contract. We have the right to upgrade the vehicles or switch the vehicles in case of emergency breakdown or if vehicles were in accidents. As stated,
this will only happen in emergencies, and to upgrade, never downgrade. If no upgrade is available, StarLimo of NY gives the customer the right to downsize the vehicle and receive additional discounts if wanted.
No additional charges will occur on customer side if upgrade is made without customer request. If switching occurs in the same category, or upgrades are made, it will not affect the contract and / or payment of contract.
Customers therefore accepts that replacement limousine may be substituted if contracted limousine becomes unavailable for any reason. If any of our above guarantees or contracted terms cannot be met due to conditions
outside of our control, including weather, accidents and any other acts of god, we will use our best efforts to notify the customer of these conditions and resulting delays or changes. When a client reserves the Limousine for
a pick-up and drop-off, for a point to point transfer, the client understand that a grace period of 15 minutes will apply, after 15 minutes grace period, an additional hour over-time will apply. Point to point transfer only
entitles the client from one point to another without any additional stops. Additional stops will require the client to reserve the Limousine for a minimum of 3 hours. On Hourly rentals, overtime are charged for the full
hour after the contracted time. By pressing "I Accept" Button, I'm providing a legal signature(s) electronically and authorize StarLimo of NY to honor Electronic Signature(s). As such, I assume full responsibility for any and all
payments, services etc., made by StarLimo of NY in reliance upon the Electronic Signature(s). I agree to hold StarLimo of NY harmless of any and all loses or illegal charges I or any other person or entity may suffer, including
all expenses incurred, without limitation, attorney's fees, arising out of misuse or unlawful or unauthorized use of such actual or purported e-signature(s). I accept the terms and conditions of this reservation by clicking "I Accept".
I further understand that this acceptance is my electronic and legal signature. I understand that all charges that incurs due to any act of vandalism or for all and any services will be charged to the credit card that's on the front
of this contract or electronic reservation. I authorized StarLimo of NY to charge my card with full acknowledgment.